 Store used to have a lot of great animals and products. Now, they just seem to have a bunch of cichlids they haven't sold in a while, some goldfish, and a bunch of platys and mollies. Used to have more reptiles too. I'm taking my business to the internet from now on. Employees are unfriendly. Ryan Calfee 15:22:21 9/19/2008 |
 This store is terrible! for one, the owner opens changes the times he opens and closes without notice. The times on the front door just tell what time they open. Not what time they close. They used to have an excellent selection of fish, and their saltwater fish were amazing. You can tell that the owner has a lot of knowledge. When I was younger, I went in a lot to look a round, to decide on what type of fish to get. One day I talked to him and after I asked him a few questions, he asked if I had any money. I said no, and he said that he'd talk to me again when I had money. There is no appreciation for customers here, and believe me when I tell you, they will try to "up-sell" you on things you're not comfortable with or don't want. when I asked if they had a specific type of water conditioner, the man immediately tried to get me to buy the most expensive one, even after I said I didn't want it. And they will not special order you anything unless it comes in large quantities. This place is only about 3 miles from my house and I have decided that because of the way they treat their customers, I will never shop there again and will advise everyone I meet against it. Great quality products, and the animals they have now are still of good quality, but the customer service is terrible. Completely unfriendly, smart alleck staff. Johnny Fish Expert 19:16:36 9/11/2008 |