Dubey's Pet World

Burlington, NC 27215
(336) 229-0311

Ummmm. Well I used to work there. It is a sad but true story behind the scenes. Not only are the fish neglected, but so are almost every animal in the store. Sick animals are hidden in the back office where they most of the time die a lonely, cold, and painful death. It is as Vet care is not worth the cost in comparison to the cost of the animal. Employees there are seriously underpaid and expected to do work loads in half the time needed to perform each task properly. Big example is the so called hot room. This is where rodents, reptiles, and some birds are housed. 99% of the time the cages are NOT cleaned. This is not the employees fault! The employer has the employee come in at 9:30 am and expects every animal in the store (excluding the fish) to be fed, watered, and specific cages clean by 2:00 pm at the latest. If you have or ever go in the store, you will see how it is a complete impossibility. On top of the time issue: $5.50 an hour is not going to cut it when you have to deal with so many animals which most of them do bite! The high prices come because they can only order so many items at a time vs PetSmart where they can order a large lot and give excellent prices. All in all if you want a good deal and healthy pets, go somewhere else. This applies to better prices on pet supplies as well. To educate everyone out there: 1. There is NO guarantee on their reptiles, 2. The guarantee on the fish is too short, most of the tanks are contaminated with some form of fish disease, and you get a hassle when you try to get a fish replaced (Never mind the $50 fish that dies due to the fish you purchased there.) 3. It is an overall unfair business for the workers and the consumers. It is worth driving all the way to Elon to go to PetSmart to stay clear of this store.
Used To Work There 15:38:56 12/28/2007
 

 

dubey's in burlington is the only fish store i go to they have always came through and found me the fish i am looking for at the best prices around. tanks may have some algea but as long as the fish are healthy i don't care. nice selection of fish supplies also!
tony 12:21:48 12/27/2007
 

 

This store is dirty, tanks arent cleaned properly and many dead fish! Both locations need to clean up their act. Prices are high as well.
APF 15:02:50 8/14/2006