![]() I've had very good experiences here, there's a lot of knowledge if you find the right people (I like to eavesdrop while they're helping other people to find them or ask test questions I know the answer true). Unlike the other posters, I think that's true of any kind of locally-owned shop I've been to with more than 1-2 employees, so I don't really think it's a problem. There are also a lot of browsers (myself included) in the store, so I'm not generally approached for help unless I specifically looking for it. If you're expecting the chain store approach of people rushing up to you if you spend more than 30 seconds in front of a tank looking, you'll be disappointed. Going at odd times helps a great deal with the crowding. Anything they haven't had when I needed it they would order or tell me when it would be expected, and unlike most of the chain stores I have access to that have sold me outdated test kits, they seem to check theirs upon receipt to make sure they're good. Tanks have always been very clean when I've been there - and there are obviously tanks of fish in quarantine not yet available for sale which I take as a good sign. |
I used to love this store - until I went in and was told by a worker that Betta Vases are a great idea. Another worker failed to tell me that neon tetra cannot survive a new tank. A string of bad advice from them & I'm not going back Emily 23:06:30 9/02/2005 |
Small, crowded store. Mainly FW. Great selection, prices were acceptable. Staff are always busy, but will answer any and all questions you have. Some staff members aren't as knowledgeable as others but act like they are. I have been given bad advice on at least two occassions with respect to compatible species. Almost always had to ask a staff member what a certain fish was because the labels on the tanks were missing, smudged or hard to read. All in all a decent little store but it could be a lot better. |
Large FW selection, moderate plant selection. Species/price labeling only so-so. Staff were helpful, but very busy when I was there. Lizard 17:39:52 5/15/2005 |
Large FW selection, moderate plant selection. Species/price labeling only so-so. Staff were helpful, but very busy when I was there. Lizard 17:39:34 5/15/2005 |
Crowded store. Small SW selection. High prices. Small, dirty SW tanks. Tank labels are hard if not impossible to read. FW tanks overcrowded. 15 species in one tank with hand-scribbled labels makes it hard to identify fish. 10 people working, yet no one will help you. dezi 07:23:51 3/16/2005 |