Customer Service is awfull, and they don't know how to care for live animals, corals die before they sell... etc. 20 yrs of experience, I really don't belive it, seen the poor shape of live animals. being BIOLOGIST means nothing when the husbandry skill are laking, they might know animals in books, but real hands on experience is what they're lacking, theory does not make an expert.
I don't know why store owners review themselfs, the reviews are for customers, not owners.
BTW. im not a competitor, or have an illegal business either, and i'm not in the business of discrediting stores, but I post what i see, you want good reviews about your store, then change your attitude toward customers, you want customers to support your store, then be open minded, not always your ways are right, if you had the experience you claim to have, then take better care of your live stock, it is not the hobbiest fault you're incompetent at keeping corals in your store, by either lack of experience or lack of right equipment, but don't blame the people who supported your store in the first place. coral trade among customers that enjoy the hobbie should not be considered "competition" unless you actually sell coral, but due to the poor husbandry skills you have, all you coral die before you can sell it. please don't blame customers, blame your self and learn to care for them. please refer to : Book of Coral Propagation, Volume 1 Edition 2: Reef Gardening for Aquarists by Anthony Calfo (2007)
Reefer Annonimous 16:05:06 4/24/2008
